COVID-19 Safety Precautions at The Toronto Centre For Medical Imaging
To ensure the safety of our patients and employees, we have initiated specific safety precautions at The Toronto Centre for Medical Imaging.
To help maintain the safety of our Clinic, we ask that all patients who meet the following criteria, rebook their appointment immediately:
- Have tested positive for novel coronavirus (COVID-19)
OR - Have a cough or cold/flu-like symptoms
OR - Have traveled outside the country within the last 14 days
Appointments can be rescheduled by calling our Clinic at 416 368 8488.
At the Toronto Centre for Medical Imaging we will have a sign posted outside our clinic, reiterating the above conditions. We ask that all clinic visitors read the signage and adhere to the guidelines.
Traditionally, we would provide any patients who have a cough or cold/flu symptoms with a mask for their appointment. However, since COVID-19 is spreading so rapidly, we are now temporarily restricting access to our clinic staff and only imaging asymptomatic patients who meet our guidelines stated above. This helps keep a clean work environment for everyone inside our facility.
Please note, if you are not symptomatic, we will not give you a mask.
One standard that will not change is our dedication to patient care. We will continue to work with our patients, referring physicians, and fellow employees throughout this challenging time.
Preparedness at the Toronto Centre for Medical Imaging for the “New Normal” Post COVID-19 World
As part of our commitment to serving the patients and referring physicians in the downtown Toronto area, we have remained opened during the acute phase of the COVID-19 shutdown in Ontario under the provisions of “Essential Services” as stipulated by the government. We have been providing non-elective urgent services to our patients during this time practising all the prescribed social distancing measures to the best given the nature of some of our examinations, fortunately, without any incident.
As the province emerges from this shut down, we expect to see more patients in the coming weeks and months with urgent and elective medical imaging needs. We are truly fortunate to have a spacious clinic, making social distancing a little “easier”. However, all of us, our clinic staff and our patients will need to do our part to keep us all safe by continuing to follow the guidelines from the Provincial and City Health Officer.
Financially, this has been a trying time for a lot of us and will continue to be so until we have COVID-19 under control with a vaccine or effective treatment. Outlined below are steps we have taken and are taking to keep you safe. A lot of these actions require additional funds at a time when these same funds are in short supply. We would, therefore, urge our patients to help us help you by following the suggestions for patients we have outlined below.
Given the nature of the medical imaging examinations that we offer at this facility, “social distancing” as we have come to understand it, may be difficult since the technologist may need to be physically closer than the prescribed 6 feet distance. However, we now have more than 2 months experience of navigating this constraint during the height of COVID-19 crisis without any issues. We do not anticipate any issues as these restrictions are relaxed in the months ahead.
Steps We Have Taken to Keep Us All Safe
1.
What you can do to help
Answer the questions truthfully and be patient with the telephone operator.
2.
What you can do to help
Please come for your appointment with a face mask. Please leave any unnecessary personal items in the car or at the office. Answer the questions truthfully and be patient with the receptionist. Bring your own pen, if possible. Please do not bring any companions, friends, or children with you to the appointment as social distancing becomes harder with more people in the clinic. All non-patients will be asked to wait in the lobby of the building or elsewhere. For our obstetric patients, we realize that it is especially important for you to have your spouse or partner with you in the room during your study. Your spouse or partner can be with you in the room if he/she maintains social distancing and does not disturb the technologist while the study is being performed.
3.
What you can do to help
Please arrive for your appointment on time. If you are late for your appointment, your study may not be completed before the next patient arrives or may need to be rescheduled, hence defeating our goal of social distancing. If you need to cancel, please provide us with at least 24 hours notice, so we can give that appointment slot to another patient and reschedule your appointment at a new time that is convenient for you.
4.
What you can do to help
Keep your time at the reception desk to a minimum, if possible.
5.
What you can do to help
Change into the gown as quickly as possible, use the sanitizer in the waiting area to clean your hands and take a seat in the “waiting” area (waiting time was always kept to a minimum – usually just a few minutes – before this crisis, and will be even lower now).
6.
What you can do to help
Take a seat in a chair without a plastic sign indicating that it needs to be cleaned.
7.
What you can do to help
Be rest assured that we have done everything possible to keep you safe. As much as possible, try to co-operate with the technologist so that he or she may complete your study as thoroughly and as quickly as possible.
8.
What you can do to help
Be rest assured that we have done everything possible to keep you safe. As much as possible, try to co-operate with the technologist so that he or she may complete your study as thoroughly and as quickly as possible.
Having Symptoms?
If you have symptoms of the common cold, influenza, COVID-19, or other infectious respiratory disease you must reschedule your appointment. Call 416 368 8488 to cancel and reschedule your appointment.
Please also visit https://covid-19.ontario.ca/index.html for more information on how this Province is responding to the crisis and what you can do to help prevent the spread of this infection.